Services

Experience & Knowledge

Intermed delivers a full spectrum of engineering services—designed to keep your critical laboratory and industrial systems running safely, accurately and without interruption.

Comprehensive Repairs

Our certified field engineers quickly diagnose and restore equipment to full operation, minimizing downtime and protecting your productivity.

  • Advanced Troubleshooting & Diagnostics
    Systematic fault-finding using state-of-the-art diagnostic tools.

  • Genuine-Parts Repair
    Rapid replacement of failed components with OEM or manufacturer-approved parts.

  • Flexible Service Modes
    On-site, off-site and emergency response options tailored to your schedule.

  • Guaranteed Workmanship
    All repairs backed by service warranties and quality assurance.

Calibration, Testing , Qualification & Preventive Maintenance

Maintain compliance, accuracy and peak performance with our accredited calibration and validation services across a wide range of equipment.

Biosafety Cabinets

Ensure the highest level of safety and compliance in your laboratory with our Biosafety Cabinet (BSC) testing and calibration services. We provide certified testing, validation, and calibration for all types of BSCs, including Class I, Class II (A2 & B2 )

Our Services Include:

  • Airflow Velocity Testing (Inflow / Downflow)
  • HEPA Filter Integrity Testing (DOP/PAO)
  • Airflow Smoke Pattern Testing
  • Lighting and Noise Level Measurement
  • Vibration and UV Light Intensity Testing
  • Electrical Safety Checks
  • Calibration of Internal Sensors
  • Decontamination (HO / Formalin) Support
  • Detailed Test Reports & Certificates of Compliance
Cold-Storage Systems

Our Services Include:

  • Preventive & Corrective Maintenance
  • Temperature Calibration 
  • Alarm & Sensor Verification
  • Compressor & Cooling System Inspection
  • Door Seal & Insulation Check
  • Defrost System Testing
  • Data Logger Installation & Validation
  • Temperature Mapping & Validation Reports
  • Installation, Relocation & Site Readiness Assessments

Products portfolio:

  • Laboratory Refrigerators (2°C to 8°C)
  • Pharmaceutical Grade Freezers (−10°C to −40°C)
  • Ultra-Low Temperature (ULT) Freezers (−40°C to −86°C)
  • Cryogenic Storage Systems (−150°C and below)
  • Cold Rooms & Walk-In Freezers
  • Blood Bank Refrigerators & Plasma Freezers

     

CO Incubators 

Our Services Include:

Preventive Maintenance

  • Inspection and cleaning of internal chambers and shelves
  • CO₂ sensor check and filter replacement
  • Door seal inspection and leak prevention
  • Humidity system and water pan maintenance
  • Fan, motor, and airflow system inspection
  • Documentation of system health and performance

Calibration

  • CO₂ concentration verification and adjustment
  • Temperature calibration using precision probes
  • Humidity level verification (if applicable)
  • Calibration certificate with recorded readings and pass/fail status
  • Sensor re-calibration or replacement as needed

Corrective Maintenance

  • Diagnosis and repair of temperature, CO₂, or humidity faults
  • Replacement of malfunctioning parts (sensors, controllers, fans, etc.)
  • Software or control system troubleshooting
  • Emergency breakdown support and recovery
  • Full post-repair functional testing
Centrifuge 

Our Services Include: 

  • Preventive Maintenance (cleaning, lubrication, visual inspection)
  • Corrective Repairs (balancing, motor replacement, speed control)
  • RPM Calibration 
  • Imbalance & Noise Checks
  • G-force Verification & Timer Accuracy Testing
  • Electrical Safety Inspection
  • Rotor Integrity Check & Documentation
  • Installation & Commissioning
  • Service Reports & Compliance Documentation

Supported Centrifuge Types:

  • Benchtop & Clinical Centrifuges
  • Refrigerated Centrifuges
  • High-Speed & Ultra-Centrifuges
  • Microcentrifuges
  • Hematocrit Centrifuges

Planned Maintenance Contracts (PMCs)

Protect your equipment investment and ensure optimal performance with our Planned Maintenance Contracts, designed to reduce downtime, extend equipment lifespan, and maintain compliance with industry regulations.

We offer flexible service plans tailored to your needs—whether you require essential upkeep or full-service support.

Basic Maintenance Contract :

A cost-effective solution for routine maintenance and performance checks.

Includes:

  • Annual preventive maintenance visit
  • Equipment inspection & cleaning
  • Functional checks of key components
  • Basic calibration (if applicable)
  • Service report with observations and recommendations
  • Priority scheduling for additional service 
 
Comprehensive Maintenance Contract

Our all-inclusive support plan for facilities requiring full coverage, reliability, and compliance assurance.

Includes:

  • Two or more preventive maintenance visits per year
  • Corrective maintenance (labour , spare parts covered,)
  • Full equipment calibration (Manufacturer standard )
  • Emergency call-out support
  • IQ/OQ/PQ documentation (if required)
  • Detailed service logs and audit-ready documentation
  • Priority response and reduced downtime