About Us

Building a Legacy in Medical Engineering

Established in 2023 by the present owners & directors, INTERMED has gone from strength to strength. In the founding year, the owner used his enhanced knowledge & skills to build a business based on superb technical ability, outstanding customer service, and a desire to build a business that would grow and succeed in the retail marketplace. This happened because of the regular re-investment back into the industry, creating the perfect conditions to provide a solid financial base from which the company could expand.

By identifying a need in the marketplace for contracting services that could be ‘bought’ in, Intermed created the platform to develop the business further.

An early partnership was formed with Thermo Fisher Scientific, allowing Intermed to provide integrated service solutions, installation works, reactive service, and planned maintenance for the Laboratory equipment.

Building on the contracting services’ success, Intermed soon identified an opportunity to provide creative solutions. Incorporated within the manufacturing building, Intermed is also proud to have a service training & testing solution – developed as an identified need to train engineers professionally to the exacting standards expected by end users and to give the engineers the knowledge of new and ever-changing developments within the Laboratory products.

We are the Team of Experts

Our Field Service Engineers are certified and professionally trained by the following leading global manufacturers:
With extensive hands-on experience and factory-accredited training, our engineers are equipped to handle installation, calibration, IQ/OQ/PQ qualification, preventive maintenance, and emergency repairs across a wide range of biomedical equipment. Their expertise ensures that every service is performed to the highest standards of safety, compliance, and performance—minimizing downtime and maximizing reliability for healthcare providers.

Thermo Fisher Scientific

A global leader in scientific instrumentation, laboratory equipment, and diagnostic solutions. Our engineers are certified through Thermo Fisher’s official training programs and hold up-to-date qualifications in servicing and qualifying a comprehensive range of equipment. This includes CO₂ incubators, ultra-low temperature freezers, biosafety cabinets, centrifuges, lab refrigerators, monitoring systems, chemistry analyzers, water purification systems, and Microlate ELISA washers and readers. Our team is fully qualified to conduct IQ/OQ/PQ protocols, ensuring compliance with international quality standards in clinical, pharmaceutical, and research environments.

Elitech Group

A renowned manufacturer of laboratory and diagnostic equipment. Our engineers are officially trained and qualified by Elitech to perform installation, calibration, maintenance, and IQ/OQ/PQ validation of their biomedical systems. As the exclusive distributor for Elitech’s osmometer systems in the UAE, we provide end-to-end technical support, documentation, and regulatory compliance services to ensure optimal system performance in critical laboratory settings.

Integra Biosciences AG

Service expertise spans liquid handling, media preparation, flame sterilization, and cell cultivation equipment, ensuring optimal performance in research and clinical labs.

Helmer Scientific

Supporting refrigerators, freezers, CO₂ and cell culture incubators, ultra-low temperature freezers, and cryogenic equipment to maintain precise conditions for sample storage and preservation.

Hirayama Manufacturing Corporation

Qualified to service vertical and bench-top autoclaves, ensuring safe, effective steam sterilization for lab and clinical environments.

Dynex Technologies

Certified to service micro ELISA plate processing systems, optimizing immunoassay automation for clinical and pharmaceutical diagnostics.

Hettich Group

Supporting a full range of high-performance laboratory centrifuges.

Frimed & Evermed

Specialists in biomedical refrigeration solutions, providing expert service for refrigerators and freezers.

Socorex

Certified to service a range of precision liquid handling instruments, including electronic and digital pipettes, single and multichannel micro-pipettes, and dispensers, ensuring accuracy and reliability in sample preparation and laboratory workflows.

Nuaire

Skilled in servicing a variety of containment and safety cabinets, including biological safety cabinets, laminar flow cabinets, cytotoxic safety cabinets, PCR cabinets, and pharmacy safety cabinets, ensuring optimal protection and compliance in clinical and pharmaceutical environments.

Biomerieux

Certified to service fully automated microbiology systems, ELISA processors, and blood culture systems, along with media preparation equipment. Our expertise supports streamlined laboratory workflows and accurate diagnostic testing essential for clinical microbiology and infectious disease management.